Customer Service for Work
This course requires you to follow an application process.
Course code: FFWSPVA2624
We will look at: Why Customer Service matters to businesses and organisations; How to communicate effectively and identify customer needs and create a good first impression; Update your knowledge on Maintaining Confidentiality and Equality and Diversity legislation; and How to deal with complaints.
When & Where
Voluntary Action Islington (VAI)
From 6 November 2026 to 4 December 2026
Friday 10:00-12:00
5 weeks
London
N1 9JP
Fees
Free
There are no fees applied for this course.